Shipping/Delivery Information

Opening Hours

Head Office: Monday - Friday 8:30AM - 5:00PM
Warehouse: Monday - Friday 7:00AM - 4:00PM

Freight and Handling

Pacific Laboratory Products delivers throughout Australia Only. We utilise a national freight carrier as well as a variety of specialist carriers for road express and air transport.
Please note, we do not ship to PO boxes.

Delivery Times, Australia

Next day delivery to Melbourne (Metro Area only*)
New South Wales, Victoria (2 days*)
ACT, Queensland and South Australia (3 days*)
Western Australia and Tasmania (5 days*)
Darwin (7 days*)
(*Applies to orders placed before 12:00pm. Applies to products in-stock. The above is an - on average - estimation and may vary according to destination. Deliveries may also be subject to delays caused by external circumstances out of PLP's control after the goods have left the warehouse).

Due to several reasons such as manufacturer's distribution conditions, shipping restrictions for export, high freight charges and others, Pacific Laboratory Products is unable to ship goods to New Zealand. (From September 2019).

Shipping, Packaging & Handling fees

All orders are subject to a Packaging and Handling fee regardless of destination. This fee also applies to orders due for collection - pick up.
Shipping charges are estimated according to the area of delivery and may vary.
Shipping charges apply to standard size parcels by road express. Large instruments, pallets/skids or other modes of transport will be priced specifically to cover cost.
Shipping costs are quoted in AUD and are subject to change without notice.

If you prefer to nominate your own carrier or if you feel you are able to obtain a better freight rate, please contact us before placing your online order. You may then forward the name and details of your preferred carrier along with your account number. Please ensure your nominated carrier can pick up from Noble Park, 3174, Victoria [Metro Melbourne].

If you do not have a registered account with PLP, all orders received through this website will calculate shipping, handling and packaging fees to be paid at checkout.  If you do not have a registered account with PLP and would like to pick up the goods from our warehouse, please DO NOT proceed ordering online and contact us by email or phone.

To obtain more information or detailed pricing (including Palleted Boxes) please call:

1800 723 405 or contact enquiry@pacificlab.com.au